Frequently Asked Questions
Everything you need to know about your Amaris Jewels experience.
What materials are used in Amaris Jewels?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure your pieces remain radiant and durable.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the provided Amaris pouch.
Do you offer a warranty on your products?
Yes, every purchase is covered by a 6-month limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.
Can I track my shipment?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.